YOUR FIRST WEEK
Start with one counter.
Build a habit that lasts.
First make sure your team can create a correct bill, record payment and find an order. You do not need to switch every process on day one.
Before requesting your trial
- Try the sample demo and note anything your normal orders need.
- Prepare your shop name, city, mobile number and price list. The free rate-card maker can help organize it.
- Decide who creates bills and who reviews payments. Each staff member should have a separate login.
- Check internet availability on the phone or computer you will use at the counter.
- Choose a plan using your typical monthly order count. The first month is free; account setup follows a reviewed request.
Practise one order without an account
Use only the fictional sample counter for this exercise. These prices are examples, not recommended shop rates.
- Choose Add a shirt twice and Add 1 kg once. Two shirts at ₹15 plus 1 kg at ₹70 gives a total of ₹100.
- Choose Deliver order before payment. The sample explains that the balance must be collected.
- Choose Mark ready, then Collect full payment. Paid becomes ₹100 and balance becomes ₹0.
- Choose Deliver order. The sample becomes Delivered. Choose Reset sample to start again.
This sample does not take money, send messages or create live records. It illustrates full payment; partial payments and packages are outside the sample.
Check a mixed kg and piece bill
Keep separate lines for different units. For example, 2.5 kg of wash at ₹70/kg is ₹175; three shirts ironed at ₹15/piece are ₹45. The total is ₹220. If ₹100 has actually been received, record ₹100 paid and ₹120 still due.
Each line is rounded to whole rupees: 2.5 kg at ₹69/kg becomes ₹173. Check the actual app total when tax, discounts or packages apply; this example excludes them. You can practise decimal quantities in the free bill generator, which produces a simple bill, not a GST tax invoice.
After your account is ready
Sign in and check shop details
Open Shop login using the login details supplied for your account. Owners normally use their registered mobile number; staff may have an email login. Change your password in Settings / सेटिंग. Review receipt information and your shop’s customer-payment UPI address.
Review the rate card
Open Rate Card / रेट कार्ड. On a phone, look under More / और. Find the garment row and service column, change the price, then tap outside the field to submit the change. Reload and check it before billing. Weight services use the per-kg row; check the service and unit as well as the number.
The supplied catalog is a starting point. A blank rate is not a price you have confirmed. Check the services you actually sell against your price list before the first bill.
Start with today’s real orders
Review the customer, service, quantity, rate, due date and total before saving. Enter an advance only when money was actually received. Do not create fictional orders in live books to explore.
Record payments and complete pickup
Use the payment mode actually received. Ready means clothes are ready; paid means the balance has been collected. Mark delivered when the customer collects. Normal unpaid delivery is blocked; an owner can record an exception with a reason.
Review the day and save a copy
Compare recorded cash and UPI receipts with what you actually received, check pending balances and review ready orders. Export the relevant report. Settings also offers an owner-only core-record JSON export: customers, orders, order items, payments and expenses. It is not a full database backup.
Move from a register without double-counting
Choose a clear date for starting new orders in WashBhai. Keep the old register available for earlier orders and balances. Do not recreate an old paid bill as a new sale or enter the same payment twice. Customer CSV import does not migrate historical orders or their payment history; old transaction migration needs separate review.
During the first week, compare the app and your original records before relying on the app alone. Keep downloaded reports somewhere only the appropriate shop staff can access.
If you get stuck
I cannot find Rate Card or Settings on my phone.
Open More / और. Available screens depend on your role; use the shop owner account for owner settings rather than sharing its password with staff.
My changed rate is not there after reloading.
Check your internet connection and that you are editing the correct service and garment. If the value still does not persist, contact support before billing at that rate. Do not rely on a temporary saved message as proof.
I pressed Save but did not get a clear confirmation.
Check the Orders list for the order before trying again, to reduce the chance of duplicate entry. For an uncertain payment, inspect the order’s payment history and compare the actual receipt before recording it again.
Will my bills be sent on WhatsApp automatically?
No. Manual bill sharing is available. Automated customer notifications are not currently available for new shops.
How do I ask for help without a call?
Email WashBhai support using the footer link. Include the screen name, the step you tried, the exact error text and whether you use a phone or computer. Do not send passwords, verification codes or customer records.
What still needs a person?
Trial accounts are provisioned after a request is reviewed. The demo and this guide let you evaluate without a call. Complex imports, old transaction migration and automated WhatsApp setup are not instant self-service features.
Request a free trial ↗